Tag: KPI


Demystifying Metrics, Measures, Dimensions and Indicators

Continuing on from the previous blog ‘Simplifying Business Measurement‘ Each business function has a core set of decisions that define it, and its connections with the decision-making processes of other functional areas. For each decision area there are: Goals that define its purpose – often set as ‘targets’ Metrics that […]


Aligning KPI, Business Rules and Decisions

Many businesses struggle with identifying their key performance indicators, from just performance indicators, and then reducing the number of KPI to those 3-4 that should be the primary focus at a particular time. They also fail to add one critical component to their KPI schedule that makes the difference as […]