About The Author

Gail La Grouw is a leading authority in Strategic Performance Improvement, based in Auckland, NZ.

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A Strategic Guide To Corporate Performance Using Business Intelligence.

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Logic

Leadership Judgement vs. Rational Decision Making

Thursday, August 27th, 2009

Making judgement calls is an everyday activity for most leaders. But often, decisions are too complex to rely on gut feel or instinct. They require sufficient information to drive more logic based decisions.
We start making judgement decisions from the day we are born, taking in all the environmental, comfort and influence factors around us. We [...]

Are We Getting Better At Decision Making?

Monday, April 13th, 2009

I came across this video and it raised an interesting point – are we getting any better at decision making? Now the studies prove that we are not making better decisions, but are we any better at how we approach our decisions? According to this video the anwer is NO! And the reason is not [...]

The Dangers of Relying on Long-Term Memory in Decision Making

Tuesday, February 3rd, 2009

I often get challenged when I suggest that most of us have pretty poor long term recall. Admittedly, I too once believed that about myself – and worse, I still do believe that! And this committed, falsely held opinion is the very essence of why business leaders and decision makers can NOT rely on memory [...]

Keep Your Suppliers Close and Customers Closer

Monday, January 26th, 2009

Fear is one of the most prevalent emotions experienced during unstable economic times. Ensuring that you maintain a close relationship with suppliers and customers is essential to maintain confidence and an ongoing relationship.

Logical Interpretation – A Subjective Experience

Friday, October 10th, 2008

I ran into a very dear friend last night who is an esteemed Doctor of Philosophy and Emeritus Professor. His sphere of expertise has been in theology, most particularly in debunking the theory of evolution. My knowledge in this sphere is such that I would never even consider debating any of his propositions.
I mentioned to [...]

BI Helps Overcome The Dominant Logic

Tuesday, September 30th, 2008

Business Intelligence has many benefits, not directly attributed to the technology. Apart from providing current data and analytical capability, BI tools can help overcome cultural issues such as what Professor Josep Valor, Sabatier of the IESE Business School of Navarra, Spain, describes as the “dominant logic” of a company.
According to the professor, “dominant logic can [...]

The Ten Fundamentals of A Logical Organization

Tuesday, August 26th, 2008

There are ten key elements that contribute to The Logical Organization:

Thinking – how people think and the various types of thinking used in business; those which are now redundant, and those we should be embracing for the future
Insight – how it transforms knowledge into wisdom
Intelligence – the various forms of intelligence and how we apply [...]

Decision Making in the Logical Organisation

Wednesday, August 6th, 2008

The BI industry talks about decisions but not a lot on the actual decisions. Decision making is often confused with problem solving. Whilst solving problems does typically involve making decisions at some point:
Problem Solving = Choosing Issues that require attention + Setting Goals + Designing Suitable Courses of Action
Decision Making = Evaluating Options + Selecting [...]