Archive for 2009
« Previous EntriesDemystifying Metrics, Measures, Dimensions and Indicators
Thursday, December 3rd, 2009Continuing on from the previous blog ‘Simplifying Business Measurement‘ Each business function has a core set of decisions that define it, and its connections with the decision-making processes of other functional areas. For each decision area there are: Goals that define its purpose – often set as ‘targets’ Metrics that define performance to those goals, [...]
Simplifying Business Measurement
Monday, November 30th, 2009When we attempt to measure the performance of a business we need to understand two things: How the business is defined – the terms we use for various items and attributes The measurement system to be used – Business Terminology and Definitions A business is defined in terms of functional systems – for example, Finance, [...]
Review of New Media Analytics for the Obama Presidential Campaign
Friday, November 6th, 2009I finally had a chance on my weeks holiday to catch up with some reading and review and wanted to share this gem with you. This video shares the experiences with Dan Siroker, previously of Google, then head of the New Media Analytics team for the Obama Campaign. Dan describes how the campaign used data [...]
The Serious Business of People
Monday, October 19th, 2009It is always mindful to remember that we must balance the powerful outputs of business intelligence technology, with the collective wisdom inherent in those minds which convert BI insight into decisions. The machine we use for thinking, our brain, networks with other brains in a kind of collective consciousness – where often what we say [...]
Cloud & BI – Together Driving Intelligent Leadership
Monday, September 21st, 2009In a world that is complex, globally interdependent and massively interconnected, business strategies are becoming increasingly accepted as having a shorter time focuses and being adaptable within that period. Thus, strategic decisions must be based on real time evidence-based insight and collaborative expertise. Traditional command and control leadership models are outdated, and are evolving towards [...]
Aligning KPI, Business Rules and Decisions
Tuesday, September 15th, 2009Many businesses struggle with identifying their key performance indicators, from just performance indicators, and then reducing the number of KPI to those 3-4 that should be the primary focus at a particular time. They also fail to add one critical component to their KPI schedule that makes the difference as to whether performance to those [...]
Leadership Judgement vs. Rational Decision Making
Thursday, August 27th, 2009Making judgement calls is an everyday activity for most leaders. But often, decisions are too complex to rely on gut feel or instinct. They require sufficient information to drive more logic based decisions. We start making judgement decisions from the day we are born, taking in all the environmental, comfort and influence factors around us. [...]
The Role of Change Networks
Wednesday, August 12th, 2009The world is fast becoming densely connected, introducing both new promise and new peril. With data flowing openly across most international borders, consumers have become creators, and new innovation, risks and news cascade through the system immune to local politics. For organizations to prevent innovation turning from promise to peril, they need to implement new [...]
Performance, Innovation and Complexity
Tuesday, August 4th, 2009When looking at performance we need to consider the role of innovation and complexity in business. Innovation is no longer solely focused in traditional products and services, but in business processes, business models and management models. Innovation in these areas are far more sustainable and competitive that innovation in products and services. With product development [...]
Do You Need a Chief Performance Officer [CPO]?
Sunday, July 19th, 2009You are no doubt aware of Obamas appointment of a CPO. It has raised an interesting discussion on Harvard Business Review Online as to whether this role is essential or whether it falls under the role of COO or CEO. Check out the article and comments and let me know your views – I like to [...]
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