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Gail La Grouw is a leading authority in Strategic Performance Improvement, based in Auckland, NZ.

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Archive for 2008

3 Core Trends of BI in Business

Gartner coined the term BI to refer to analytical desktop tools. Over time the industry views BI as extracting, aggregating and analysing data to provide the right information to the right people at the right time. As a $50b market place growing 15% per annum, customers are finding that BI has become vital to their [...]

Using BI To Drive Organizational Transformation

Business Intelligence is well recognised for its ability to optimize both the cost and revenue activities in an organization. What is less recognized is the power of BI as a process transformational tool. By using a Business Intelligence driven design approach, enterprise transformation programs can dramatically increase their chances for attaining pre-defined business value. This [...]

BI Supports Sales Process Integrity

There are those who believe that business intelligence driven selling and marketing is leading towards a more depersonalised style of selling – yet in reality, the opposite is true. The old mode of selling was very much a tactical pipeline of script speak designed to lead a prospect into firstly feeling discomfort with the status [...]

The Great BI Debate

I just finished commenting on a rollicking debate about BI – The Great Debate: Business Intelligence but suggest you click over to read all the comments, as they covered off many of the reasons that I wrote The Logical Organization. I congratulate all on a great debate. All contributors made valid points, albeit from different perspectives. [...]

Logical Interpretation – A Subjective Experience

I ran into a very dear friend last night who is an esteemed Doctor of Philosophy and Emeritus Professor. His sphere of expertise has been in theology, most particularly in debunking the theory of evolution. My knowledge in this sphere is such that I would never even consider debating any of his propositions. I mentioned [...]

Wake Up, Change is Happening Now!

There is a common misconception that change is happening faster. Yet in reality, the change signals are often visible on the horizon well before they become visible in mainstream business. Change is like a chameleon that changes as it moves through its own lifecycle: Single Event – It starts with a single event, Isolated Events [...]

BI Helps Overcome The Dominant Logic

Business Intelligence has many benefits, not directly attributed to the technology. Apart from providing current data and analytical capability, BI tools can help overcome cultural issues such as what Professor Josep Valor, Sabatier of the IESE Business School of Navarra, Spain, describes as the “dominant logic” of a company. According to the professor, “dominant logic [...]

Decision Making in Times of Good Performance

The performance you measure today is a result of the decisions you made in the past. Many organisations mistakenly believe that if the numbers are good, then staying the course is a viable option. Yet the decisions made yesterday were based on yesterdays environment. The business world is littered with companies that were glorified one [...]

The Ten Fundamentals of A Logical Organization

There are ten key elements that contribute to The Logical Organization: Thinking – how people think and the various types of thinking used in business; those which are now redundant, and those we should be embracing for the future Insight – how it transforms knowledge into wisdom Intelligence – the various forms of intelligence and [...]

Airlines Face Tough Pricing and Payload Decisions

According to a recent report by Wellington Airport operator Infratil, ”domestic aircraft flying into Wellington airport were on average three quarters full in July even though there were more seats available”. This comes hot on the tail of other recent announcements by leading NZ airline carrier Air New Zealand that pricing may go up again – [...]